What is community-led welcome?

“There's not many things that you can do when you see the situations on TV. But this was us raising the money, bringing that family, welcoming the family at the airport, taking them to their house… And for ordinary people to have that ability and power to be able to do that - that's what did it for me”.

– Iftakhar – Waltham Forest Community Sponsorship Partnership

So what is community-led welcome?

Community-led welcome is a powerful way for ordinary people to make an extraordinary difference. It allows local groups—like faith communities, schools, neighbourhood organisations, or simply friends and neighbours—to come together and welcome a refugee family or individual to the UK. There are different community-led welcome programmes in the UK, including Community Sponsorship, Homes for Ukraine, and Neighbours for Newcomers.

The families or individuals often come from refugee camps or areas affected by conflict. They arrive with their legal status already in place, ready to begin a new chapter. What they need is what we all need: a safe place to call home, a sense of belonging, and the chance to rebuild their lives with dignity.

At a time when global displacement is at record levels, and safe routes to protection are increasingly limited, community-led welcome offers a hopeful, human response. It gives communities the tools to offer not just practical support—like housing, language help, or navigating local services—but also friendship, trust, and a real sense of welcome.

This grassroots model doesn’t just change the lives of the families who are resettled. It also strengthens the communities that welcome them, showing what’s possible when people come together with compassion and purpose.

Volunteer

There are many ways to get involved with community-led welcome. 

Whether you are interested in starting your own Community Sponsorship group, connecting with an existing group, or staying on our radar for any future community-led welcome programmes, register you interest with us today!

Landlords for Refugees

Another way you can help beyond starting or joining a group – is to help us with housing. 

Find out more by watching one of our videos

Hear from the people at the heart of community- led welcome – the familes and community groups who have made such a huge difference all around the UK. Subscribe to our YouTube channel and access the stories we tell there.

Community-led welcome is welcome in action

We’re here to build this movement and we’re inviting you to join us. 

Read all news and insight from our initiatives

See coverage of Reset UK in the press and media

Find out how Community Sponsorship helps refugee families in need build a new life in the UK with confidence and dignity.

How do I sponsor a refugee family?  How does the process work?  Reset is here to support you every step of the way.

We’ve designed toolkits to make it easy for you if you’re involved as a lead sponsor or a local authority. 

Wherever you are on the fulfilling and thrilling journey through Community Sponsorship, we have training courses, videos, articles and more, all designed to help your group and the family you support.

Our events

From drop-in sessions to UK-wide networking events, we bring together people and professionals involved in all stages of the Community Sponsorship journey.

Make a direct difference in the world by getting involved with your nearest Community Sponsorship group – or starting one up yourself!

Make an extraordinary difference to the lives of people who have lost everything by signing up to our (free) Landlords for Refugees register.

Not everyone can donate their time, so if you are choosing to donate money today instead or as well as, thank you. Your generosity is vital to the work we do support community-led welcome of refugees.

Help others by sharing your account.  Why were you attracted to community-led welcome?  What worked, what did you learn, what has the experience been like for you?

Reset empowers volunteers to welcome refugees into communities across the UK. Find out about us and the kinds of programmes we’ve been involved with.

Research, monitoring and evaluation are essential for making evidence-based decisions that will support Community Sponsorship to grow and flourish.

Our advocacy work

Sponsoring a refugee family is a significant responsibility. We advocate for Community Sponsors to ensure that they are properly supported throughout their journey.

Our advocacy focuses on representing the views of Community Sponsors to the Home Office to support them in implementing the necessary operational changes. 

We also represent the views of Community Sponsors to other key stakeholders, including Local Authorities, international organisations, the wider resettlement field, housing providers and financial institutions. We also use our voice to campaign on policies  affecting refugees. We are members of the  Together With Refugees coalition, campaigning for a more humane approach to people seeking protection in the UK.